VolkerWessels UK is a market leading contracting group of five closely linked businesses.
We provide integrated and ground-breaking solutions for the civil engineering and construction sectors, with specialisms in rail, highways, airports, marine, defence, energy, water, and environmental infrastructure.
Reporting into our Head of Application Support, you’ll be responsible for overseeing the support and maintenance of applications
Based in Hoddesdon, this role reports into the Head of Applications with line management responsibilities. This role requires an individual who is flexible, adaptable, and focused on providing excellence in business-critical support of applications that run VW businesses.
About our role
Improvements - Improving system resilience and supporting technology associated with daily operations.
Processes - Understanding the support processes to ensure services enables the business.
- Leading Sprint Releases & Upgrades, ensuring robust testing and business sign-off.
- Working with Product Owners to deliver strategies.
- Vendor Management to ensure all the supporting services are being delivered as required
- Accountable for meeting / exceeding Service Levels for Application Support in line with pre-agreed metrics.
- Regularly review and optimise support processes to enhance efficiency and the customer experience.
- Stakeholder engagement and management - Fostering and maintaining working relationships with key stakeholders throughout the business.
- People management – managing and coaching the team. You’ll also monitor and manage team performance metrics. Offer technical guidance, mentorship to support to the team.
About you
You’ll have demonstrable experience as lead of Application portfolio development/support, coupled with experience of Microsoft based Technologies is highly desirable.
Dynamics 365 Business Central application knowledge and Integration of third-party systems is highly desirable. Previous experience supporting HR and Works Management Systems is highly desirable.
If your past experience doesn’t match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us.
Why work with us?
VolkerWessels UK operate through five separate, but complementary businesses, working in collaboration and using our specialist skills to deliver an integrated service for our clients. At any one time, our people are working on our sites or in our offices, for around 250 projects across the UK. Everyday we overcome challenges, fulfilling our commitments, no matter what. That’s what our business is about, that’s how our people find satisfaction in their jobs.
We offer competitive rewards and benefits, recognising the value we place on our employees.
We offer a range of benefits, including:
- Competitive salary
- Competitive annual leave and an additional day off on your birthday
- Option to buy additional annual leave
- Private medical care
- Pension
- Life Assurance
- Cycle to Work scheme
- Shopping and restaurants vouchers, rewards, and discounts
- Training and development opportunities-comprehensive skills-based training
- Family friendly polices including enhanced maternity benefits
- Employee Assistance programme
- Mental health, physical health, and financial support
- 24/7 Virtual GP service
Fairness, inclusion and respect
We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive.
If you need support with your application, please contact us at careers@volkerwessels.co.uk
Additional information
Note for Recruitment Agencies:
Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release.
We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed to careers@volkerwessels.co.uk
VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.
